Order processing will take approximately 1-4 business days. Packages are shipped via FedEx or UPS and transit times are dependent upon the shipping method selected. Shipping costs are based on the package weight and final destination. All packages are insured by FedEx for the full retail value; however, once a package has been delivered, ShopBritto.com and FedEx are no longer responsible for providing insurance for the package. All orders over $500 will be shipped with Signature Required.

For international shipping destinations, duties and taxes associated with the purchase are the recipient’s responsibility, which will be calculated and collected at checkout. If a package is not accepted and returned to ShopBritto.com, an e-commerce credit for the amount of the purchase less shipping costs will be issued.

All products are inspected prior to packing and we stand behind our merchandise. Should your items arrive in less than perfect condition, you will need to contact Customer Service at orders@britto.com within 48 or 72 hours of FedEx delivery

If you are not completely satisfied with your Shop Britto purchase, please contact our Customer Service at orders@britto.com.  We are here to help!

Customer Service must be contacted for an authorization for your return or exchange to be accepted.

All returns must be made in their original conditions and packaging within 14 days of delivery in order to receive an e-commerce credit or exchange. Refunds are not permitted.  All approved exchanges must be returned in unused, original conditions and packaging. Shipping costs are non-refundable, and return/exchange shipping costs are the responsibility of the purchaser.   

CONTACT US & LEARN MORE